Massachusetts and Federal tax forms are available in the Library. We receive the MA Department of Revenue’s Form 1 for both Residents and Non-Residents, and Federal forms as part of the IRS’ Tax Form Outlet Program.
Due to changes in the program, the library will only have the new 1040 Form, Schedules 1-6, and the 1040 Instructions.
We hope to have all tax forms by the end of Janurary 2019, but library staff will put out forms as they arrive. The forms are located on the 2nd Floor of the Main Library (near the elevator), and at the Islington Branch Library.
Federal forms and publications are available online at: irs.gov/forms. You may order forms to be delivered by U.S. mail at: irs.gov/orderforms. You can contact the IRS at the phone numbers listed below.
Please note that during the government shutdown some services may be unavailable.
- Automated refund information: 1-800-829-4477
- General information and help: 1-800-829-1040
- Order tax forms: 1-800-829-3676
- TDD (for deaf and hard of hearing taxpayers): 1-800-829-4059
Massachusetts forms and instructions are also available online at: mass.gov/dor/forms. You can contact the MA Department of Revenue for general help and informaton, or to order forms, by calling 1-800-392-6089.
The staff at the Information Desk is available to assist you in locating the forms you request, and will print forms not provided by the IRS or MA DOR free of charge. However, library staff is unable to assist in tax preparation, or tell you exactly what forms you need. Resources and services to assist you in preparing your taxes are listed below.
If you plan on filing electronically via the library's public computers: You may use the library's public computer stations for online tax preparation. However, the security and privacy of your information cannot be guaranteed, and it is always a possibility that technical issues beyond the Library's control may interrupt or otherwise cause problems with the process. More importantly, the Library cannot guarantee that you will have adequate time to finish your work, and some tax websites do NOT allow you to save your progress.
Free or low-cost services
For qualifying senior taxpayers, the AARP Foundation’s Tax Aid Program provides free tax preparation services.
There are 4 LITC locations in Massachusetts providing services to taxpayers who are low income or who speak English as a second language (ESL).
- Boston – Greater Boston Legal Services LITC (800) 323-3205
- Jamaica Plain – Legal Services Center of Harvard Law School LITC (866) 738-8081
- Springfield – Springfield Partners LITC (413) 263-6500
- Waltham – Bentley University Multi-lingual Tax Information Program (800) 273-9494
Low to moderate-income taxpayers may be eligible for free tax preparation services at an IRS approved VITA location.
Find free legal representation across the state for low-income individuals.
If you do not qualify for free legal representation, you may contact the Bar Association at masslawhelp.com or (866) 627-7577 for a referral.
More resources for finding tax professionals
Many tax professionals are members of organizations that will assist you in finding a professional nearby.
Massachusetts Society of Enrolled Agents
An enrolled agent is a tax practitioner licensed by the U.S. Department of the Treasury to represent any taxpayer (individual, business, corporation or estate) before the Internal Revenue Service and state taxing authorities. Find an enrolled agent in Westwood, MA.
Massachusetts Society of Certified Public Accountants
A CPA is an accountant who has satisfied education and experience requirements and successfully completed an exam testing business, auditing and general accounting skills. CPAs are required to continue their professional education to keep up with new rules and regulations. Look for a CPA who specializes in taxes. Find a CPA in the Metro West Region.
National Association of Tax Professionals (Massachusetts Chapter)
A paid tax professional will have an IRS Preparer Tax Identification Number (PTIN) and must include it on the tax returns they prepare. Tax professionals have different levels of representation rights. Some will have unlimited representation rights before the IRS and others will have limited representation rights or may be authorized only to prepare returns. Find a tax professional in Westwood, MA and surrounding towns.